Last updated: August 11, 2026
1. Scope
This Privacy Policy explains how GEVEI collects and uses information when you visit gevei.com, create or use a GEVEI account, use GEVEI software, purchase a plan, contact support, or connect supported third-party services.
2. Information We Collect
| Category | Examples | Why |
|---|---|---|
| Account | Name, email, account identifiers, authentication information | Account creation, login, support and security |
| Device & technical | IP address, browser/OS information, app version, diagnostics and logs | Security, compatibility, troubleshooting and service operation |
| Payments | Transaction ID, plan, amount, currency, payment status and billing details | Process purchases, reconcile payments, refunds and fraud prevention |
| User Content | Videos, audio, images, text and files you choose to process | Provide requested analysis, editing, export and related features |
| Connected services | Data returned by an authorized third-party API, such as YouTube channel/account identifiers and upload-related metadata | Provide the feature you explicitly connect |
| Support | Messages, attachments and information you provide | Respond to requests and resolve issues |
3. How We Use Information
- Provide, maintain and secure GEVEI.
- Create and manage accounts and subscriptions.
- Process payments and refunds.
- Provide requested media analysis, exports and integrations.
- Prevent fraud, abuse, unauthorized access and security incidents.
- Diagnose bugs, improve reliability and develop features.
- Communicate transactional, security and service notices.
- Comply with applicable legal obligations.
4. Google API / Google User Data
When you connect a Google service, GEVEI accesses only the Google data required for the feature you choose and the scopes presented in the authorization flow. For YouTube-related features, this may include channel/account identifiers, channel information, and permissions needed to upload or manage content you ask GEVEI to manage.
Google API data is used only to provide or improve user-facing GEVEI functionality that you requested. GEVEI does not sell Google API data, use Google API data for targeted advertising, or use it to determine eligibility for credit, insurance or similar financial decisions. We do not transfer Google API data to third parties except where necessary to provide the requested feature, comply with law, protect security, or as otherwise permitted under Google’s API Services User Data Policy.
We do not use Google API data for unrelated AI-model training. Any materially different use would require appropriate disclosure and consent where required.
Google user data is handled in accordance with Google’s API Services User Data Policy, including its Limited Use requirements.
5. When We Share Information
We may share information with service providers that process it on our behalf, such as hosting, infrastructure, authentication, payment processing, customer support, security and analytics providers, subject to appropriate contractual or technical controls. We may disclose information when required by law, to protect rights and safety, or as part of a merger, acquisition, financing or sale of assets, subject to applicable law.
We do not sell personal information as a business model.
6. Payments
Payment details are handled through supported payment providers. GEVEI receives transaction and billing information necessary to confirm and administer your purchase. We do not intentionally store raw card numbers or card security codes on GEVEI systems.
7. Retention
We retain information only for as long as reasonably necessary for the purposes described here, including providing the Services, maintaining security, resolving disputes, enforcing agreements and meeting legal/accounting requirements. Retention periods can differ by data type and legal obligation.
8. Your Choices and Deletion
You may request access, correction or deletion of eligible personal information, subject to legal exceptions and records we must retain. You may request account deletion through Account & Data Deletion or by contacting {{SUPPORT_EMAIL}}.
9. Cookies
We use cookies and similar technologies as described in our Cookie Policy. Where consent is required, non-essential cookies are used only after the applicable choice is provided.
10. Security
We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information. No internet service can guarantee absolute security.
11. International Processing
GEVEI may operate globally and may use service providers in countries other than your own. Where required, we use appropriate safeguards for cross-border processing and respect mandatory local privacy rights.
12. Regional Privacy Rights
Depending on where you live, you may have rights relating to access, correction, deletion, portability, objection, restriction, consent withdrawal or appeal. GEVEI will handle valid requests according to applicable law. If a local law gives you additional rights, those rights continue to apply.
13. Children
GEVEI is not directed to children who are below the minimum age required to use the Services in their jurisdiction. Do not provide a child’s personal information unless you are legally authorized to do so.
14. Changes
We may update this Privacy Policy when our practices or legal requirements change. The current version and “Last updated” date will be posted here.
15. Contact
Privacy questions, requests and complaints: {{SUPPORT_EMAIL}}.
Contact GEVEI at {{SUPPORT_EMAIL}}. Please do not include passwords, OTPs, API secrets or full payment credentials.