Payment Terms

Last updated: August 11, 2026

1. Prices and Currency

Current prices, plan names, billing periods, applicable taxes and currency are shown at checkout or on the applicable pricing page. Prices may vary by region, tax treatment, promotional offer or currency conversion. A transaction is charged at the amount presented and accepted at checkout, subject to applicable taxes and provider conversion rules.

2. Payment Processing

Payments may be processed by Razorpay or another payment provider made available by GEVEI. The payment provider may collect and process payment credentials under its own privacy policy and terms. GEVEI receives the transaction information necessary to confirm payment and administer your purchase.

3. Authorization and Verification

You authorize the payment method to be charged for the amount and purchase presented at checkout. Payment providers may perform fraud, identity, risk or regulatory checks. A payment may be declined or reversed for security, compliance, insufficient funds, provider rules or other reasons outside GEVEI’s control.

4. Taxes

Taxes, GST, VAT, sales tax or similar charges are applied where required. You are responsible for taxes imposed on your purchase or use that are legally payable by you.

5. Records and Invoices

We may issue or make available electronic receipts or invoices. Keep your payment ID and invoice for support, refunds and accounting purposes.

6. International Payments

International payment availability is subject to provider eligibility, local law, card/network rules, sanctions and GEVEI’s payment configuration. A displayed currency does not necessarily mean GEVEI maintains a local entity or bank account in your country.

7. Refunds

Refunds are governed by the Refund & Cancellation Policy. A payment provider may display a refund as pending before the funds are credited by the issuing institution.

8. Payment Security

Do not send card numbers, CVVs, OTPs, passwords or banking credentials to GEVEI support. GEVEI will not ask you to disclose a one-time password for troubleshooting.

9. Payment Support

For payment issues, contact {{SUPPORT_EMAIL}} with your payment/order identifier. Do not include full payment credentials in your message.