Last updated: August 11, 2026
1. Digital Delivery Only
GEVEI’s paid products are digital services/software. Unless a specific product page says otherwise, no physical product, parcel or hardware is shipped.
2. Delivery of Access
After successful payment and any required account verification, access is normally provided electronically through the GEVEI account, download flow or application. Timing can be affected by payment confirmation, fraud checks, outages or platform availability.
3. Software Downloads
Download links may be provided through GEVEI-controlled pages or approved distribution channels. You are responsible for having a compatible device and sufficient internet connectivity.
4. Payment Successful but Access Missing
If payment succeeded but you did not receive access, contact {{SUPPORT_EMAIL}} with your payment/order ID. We will verify the transaction and restore access or provide the remedy required by applicable law.
5. Shipping
No physical shipping fee or delivery timeline applies to ordinary GEVEI digital subscriptions. If GEVEI ever sells a physical product, a separate shipping policy will be displayed before purchase.
Contact GEVEI at {{SUPPORT_EMAIL}}. Please do not include passwords, OTPs, API secrets or full payment credentials.